(USA) Operations Manager, Asset Protection - DC/FC
Position SummaryWhat you'll doData and Digital Literacy Possesses knowledge of:
Data collection modes, techniques, and tools; data analytics and data visualization tools and techniques; existing and upcoming digital applications and systems; technology innovation trends and industry benchmarks; and data governanceTo be able to carry out the following
Responsibilities:
Identifies problems, leverages data to determine root causes, and applies information to find solutionsParticipates in the feedback loop between data intake and insights and works to improve the data-collection processArticulates the levers that influence dataEnsures data quality and organizes processes information for analysisLeverages visualization techniques and tools to create dashboards for stakeholders and leadershipIdentifies and propose ways to automate/improve existing processes in assigned respective area of work with the help of technology (for example, RPA, artificial intelligence, machine learning)Documents business requirements for new technology solutionsDevelops, tests, and integrates prototypes to support the creation of technology-enabled solutionsDevelops and implements technology changes across multiple processes within assigned area of work.Business Acumen Possesses Knowledge of:
Business case development; problem-solving techniques, workflows, and processes of the assigned business areaTo be able to carry out the following
Responsibilities:
Provides recommendations to business stakeholders to solve complex business issues (for example, business operations, necessary skills,)Develops business cases for projects with projected returns on investment or cost savingsDemonstrates deep functional knowledge of assigned business unit/organizationTranslates business requirements into projects, activities, and tasks and aligns to the overall business strategyServes as an interpreter and conduit to connect business needs with tangible solutions and resultsRecommends new processes and ways of working.Environmental Protection Possesses knowledge of:
Environmental policies and procedures; applicable federal, state, and local laws and regulations involving the environment; macro-level trends on the assigned facility's environmental impacts and assessmentsTo be able to carry out the following
Responsibilities:
Supports regulatory visits and prepares audit reports for management reviewAssists in integrating environmental considerations into process designInterprets and evaluates compliance status reports and relevant risk management practicesAssists in the development of company policies, practices, and procedures relating to environmental risksImplements environmental policies and practices and ensures compliance with environmental legislation.Operational Excellence Possesses knowledge of:
Organizational processes; root cause analysis techniques; department workflows; Standard Operating Procedures (SOPs) and One Best Way (OBW) processesTo be able to carry out the following
Responsibilities:
Explains the operational functions and key functional roles of assigned department or unitClarifies the role of each department and its relevance to the enterprise strategyDescribes the interdependence of support functions and line operating functionsIdentifies the primary operational functions of the organizationUnderstands where to locate and how to read SOP and OBW informationLocates information regarding fundamental practices and policiesLists common tasks and activities performed by operations functions and subfunctions.Asset Protection & Security Possesses knowledge of:
Asset protection policies, practices, and guidelines; environmental, health, and safety laws and regulationsTo be able to carry out the following
Responsibilities:
Works with specific types of tools used for theft preventionConducts investigationsRecognizes and investigates security breaches, thefts, shortages (loss), and vandalism and reports findings to facility managementAssists in the implementation of access control procedures to prevent unauthorized access to restricted facilitiesConducts security audits and follows-up to ensure exceptions are remediated according to Supply Chain standardsAssists with the installation and monitoring of emergency and surveillance services (for example, fire alarms, refrigeration alarms, metal detectors, closed-circuit television)Maintains asset prevention recordsGenerates standard loss and shrinkage reportsWorks to support the development and use of practices for reducing loss and shrinkageDetects and reports incidents of loss and shrinkage, as well as related issues.Partnership & Collaboration Possesses knowledge of:
Stakeholder identification;; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and methods; specialized business vernacularTo be able to carry out the following
Responsibilities:
Engages with team members on a periodic basis and establishes credibilityAnalyzes stakeholder needs and partner with stakeholders to share relevant informationResponds effectively and efficiently to requests.Influential Communication Possesses knowledge of:
Verbal/nonverbal behaviors; applications and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect seemingly unconnected partiesTo be able to carry out the following
Responsibilities:
Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setupPresents to and influences team members, customers, and clients, conveying complex information clearly and accurately and addressing ambiguity in a constructive mannerIndependently assembles and prepares reports, materials, and storylines that have a structure and logical flow and are based on relevant, fact-based informationInfluences team members and leaders to take action based on sound recommendations Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately.Employee Health and Safety Possesses knowledge of:
OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plansTo be able to carry out the following
Responsibilities:
Coordinates directly with emergency responders in the event of an emergencyEvaluates facility environments against OSHA and industry-specific health and safety guidelinesWorks to improve employee health and safety processes in diverse environmentsEnforces compliance with OSHA standardsDesigns emergency evacuation plansIdentifies and trains evacuation leadersEducates employees on potential health and safety hazardsEvaluates the performance and stability of protective systems and equipment in accident managementServes as a facility contact with for emergency health and safety regulatory agenciesAssists with third-party auditsDevelops and presents audit findings to facility managementResponds to inquiries by regulatory authoritiesConsults on complex claims and settlementsDesigns preventative claims management processes (for example, associate engagement efforts, return-to-work programs).Process Improvement Possesses knowledge of:
Workflow mapping processes; continuous improvement principles; control definition techniquesTo be able to carry out the following
Responsibilities:
Defines the critical workflows for executing key processesIdentifies process problems that limit performanceFocuses on the most significant problems to maximize efficiency gainsSurfaces systemic problems to be addressed at the organizational levelImplements methods for improving and establishing controls for critical processesCoaches team members to develop process improvement skillsLeads incident investigations and root cause analysisProvides countermeasure solutions.Asset Protection Training Delivery Possesses knowledge of:
Training methodologies; training content development processes; organizational training lifecyclesTo be able to carry out the following
Responsibilities:
Participates in delivering training content from existing training plansInterprets basic do's and don'ts for different training delivery mediumsCreates learning objectives while managing participant questions and concernsAddresses unique techniques for preparing course material and delivering instructionsAssists in the delivery and evaluation of training program componentsEducates contractors on relevant laws/company policies involving the negotiation and signing of contracts.Risk Management Possesses Knowledge of:
Risk management processes; risk assessment reports, risk management toolsTo be able to carry out the following
Responsibilities:
Produces and interprets common risk assessment and management reportsIdentifies common technology, security, or financial risks relevant to assigned function or unitEvaluates risk assessment models and techniques relevant to assigned areaDocuments the key steps of a unit-specific risk management process and associated proceduresImplements or manages risk management for assigned areaEvaluate employee risk awareness and trains employees as neededConducts risk assessmentsCollects and analyzes documentation, statistics, reports, and recommendations for continuous improvement.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.Customer/Member Centered:
Focus on the Customer/Member :
Reviews customer/member-focused data and adjusts performance to address findingsPromotes and supports associate efforts to exceed customer/member expectationsInforms associates on how to identify and locate resources to meet the diverse needs of customers/members.Judgment:
Use Appropriate Judgment :
Identifies, reviews, and applies policies and procedures to make informed judgmentsIdentifies and uses facts, information, and expertise to set priorities and make informed decisionsUses data and evidence to determine the causes of problems and develop solutions to address them.Execution and Results:
Manage Execution and Results :
Holds associates accountable for completing work within expectations and time requirementsPlans and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate mannerIdentifies and obtains the resources needed to complete projectsEncourages associates to strive for excellence, efficiency, and quality in work practices.Planning and Improvement:
Plan and Pursue Team-Based Improvement :
Coordinates and aligns planning with organizational initiatives and directionLooks at work plans and makes changes, as needed, to achieve team or work group objectivesSets realistic timelines for goal accomplishmentImproves work processes and practices to increase performance and results.Influence and Communicate:
Increase Commitment :
Promotes ideas and links them to business needs and benefitsBuilds trusting, cooperative relationships and alliances with others, inside and outside of the organizationEffectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives)Shares experience and ideas with associates across the organization.Ethics and Compliance:
Manage Ethics and Compliance :
Instructs associates on how to act in accordance with policies and procedures, and supports their efforts in doing soEnsures associates demonstrate the highest standards of integrity and ethics in work situationsCorrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.Adaptability:
Quickly Adapt :
Demonstrates creativity and strength in the face of change, obstacles, and adversityAdapts to competing demands and shifting prioritiesUpdates knowledge and skills to handle new complexities, challenges, and responsibilitiesSeeks exposure to new ideas and perspectivesHelps associates adjust to and develop the capabilities needed to implement organizational change initiatives.Talent:
Supervise Associates :
Provides specific, honest, accurate, and timely feedback on associate performanceAssigns tasks to associates that fit their skill levels and maximize team performanceUses people processes (for example, selection, development, performance evaluation) to ensure effective associate performanceRecruits and hires the associates needed to meet business requirementsTeaches, guides, and assists in the development of associatesMinimum Qualifications.Outlined below are the required minimum qualifications for this positionIf none are listed, there are no minimum qualifications.2 years' experience in Retail, Supply Chain, or Manufacturing environment.Option 1:
Bachelor's Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years' experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.Option 2:
3 years' experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related fieldPreferred Qualifications.Outlined below are the optional preferred qualifications for this positionIf none are listed, there are no preferred qualifications.1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.), Microsoft Office Suite; SharePoint and OneDrive Primary Location.1005 SARA G LOTT BLVD, BRUNDIDGE, AL 36010-4653, United States of America Recommended Skills Access Controls Adaptability Artificial Intelligence Assessments Associate Safety Professional Auditing Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Data collection modes, techniques, and tools; data analytics and data visualization tools and techniques; existing and upcoming digital applications and systems; technology innovation trends and industry benchmarks; and data governanceTo be able to carry out the following
Responsibilities:
Identifies problems, leverages data to determine root causes, and applies information to find solutionsParticipates in the feedback loop between data intake and insights and works to improve the data-collection processArticulates the levers that influence dataEnsures data quality and organizes processes information for analysisLeverages visualization techniques and tools to create dashboards for stakeholders and leadershipIdentifies and propose ways to automate/improve existing processes in assigned respective area of work with the help of technology (for example, RPA, artificial intelligence, machine learning)Documents business requirements for new technology solutionsDevelops, tests, and integrates prototypes to support the creation of technology-enabled solutionsDevelops and implements technology changes across multiple processes within assigned area of work.Business Acumen Possesses Knowledge of:
Business case development; problem-solving techniques, workflows, and processes of the assigned business areaTo be able to carry out the following
Responsibilities:
Provides recommendations to business stakeholders to solve complex business issues (for example, business operations, necessary skills,)Develops business cases for projects with projected returns on investment or cost savingsDemonstrates deep functional knowledge of assigned business unit/organizationTranslates business requirements into projects, activities, and tasks and aligns to the overall business strategyServes as an interpreter and conduit to connect business needs with tangible solutions and resultsRecommends new processes and ways of working.Environmental Protection Possesses knowledge of:
Environmental policies and procedures; applicable federal, state, and local laws and regulations involving the environment; macro-level trends on the assigned facility's environmental impacts and assessmentsTo be able to carry out the following
Responsibilities:
Supports regulatory visits and prepares audit reports for management reviewAssists in integrating environmental considerations into process designInterprets and evaluates compliance status reports and relevant risk management practicesAssists in the development of company policies, practices, and procedures relating to environmental risksImplements environmental policies and practices and ensures compliance with environmental legislation.Operational Excellence Possesses knowledge of:
Organizational processes; root cause analysis techniques; department workflows; Standard Operating Procedures (SOPs) and One Best Way (OBW) processesTo be able to carry out the following
Responsibilities:
Explains the operational functions and key functional roles of assigned department or unitClarifies the role of each department and its relevance to the enterprise strategyDescribes the interdependence of support functions and line operating functionsIdentifies the primary operational functions of the organizationUnderstands where to locate and how to read SOP and OBW informationLocates information regarding fundamental practices and policiesLists common tasks and activities performed by operations functions and subfunctions.Asset Protection & Security Possesses knowledge of:
Asset protection policies, practices, and guidelines; environmental, health, and safety laws and regulationsTo be able to carry out the following
Responsibilities:
Works with specific types of tools used for theft preventionConducts investigationsRecognizes and investigates security breaches, thefts, shortages (loss), and vandalism and reports findings to facility managementAssists in the implementation of access control procedures to prevent unauthorized access to restricted facilitiesConducts security audits and follows-up to ensure exceptions are remediated according to Supply Chain standardsAssists with the installation and monitoring of emergency and surveillance services (for example, fire alarms, refrigeration alarms, metal detectors, closed-circuit television)Maintains asset prevention recordsGenerates standard loss and shrinkage reportsWorks to support the development and use of practices for reducing loss and shrinkageDetects and reports incidents of loss and shrinkage, as well as related issues.Partnership & Collaboration Possesses knowledge of:
Stakeholder identification;; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and methods; specialized business vernacularTo be able to carry out the following
Responsibilities:
Engages with team members on a periodic basis and establishes credibilityAnalyzes stakeholder needs and partner with stakeholders to share relevant informationResponds effectively and efficiently to requests.Influential Communication Possesses knowledge of:
Verbal/nonverbal behaviors; applications and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect seemingly unconnected partiesTo be able to carry out the following
Responsibilities:
Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setupPresents to and influences team members, customers, and clients, conveying complex information clearly and accurately and addressing ambiguity in a constructive mannerIndependently assembles and prepares reports, materials, and storylines that have a structure and logical flow and are based on relevant, fact-based informationInfluences team members and leaders to take action based on sound recommendations Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately.Employee Health and Safety Possesses knowledge of:
OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plansTo be able to carry out the following
Responsibilities:
Coordinates directly with emergency responders in the event of an emergencyEvaluates facility environments against OSHA and industry-specific health and safety guidelinesWorks to improve employee health and safety processes in diverse environmentsEnforces compliance with OSHA standardsDesigns emergency evacuation plansIdentifies and trains evacuation leadersEducates employees on potential health and safety hazardsEvaluates the performance and stability of protective systems and equipment in accident managementServes as a facility contact with for emergency health and safety regulatory agenciesAssists with third-party auditsDevelops and presents audit findings to facility managementResponds to inquiries by regulatory authoritiesConsults on complex claims and settlementsDesigns preventative claims management processes (for example, associate engagement efforts, return-to-work programs).Process Improvement Possesses knowledge of:
Workflow mapping processes; continuous improvement principles; control definition techniquesTo be able to carry out the following
Responsibilities:
Defines the critical workflows for executing key processesIdentifies process problems that limit performanceFocuses on the most significant problems to maximize efficiency gainsSurfaces systemic problems to be addressed at the organizational levelImplements methods for improving and establishing controls for critical processesCoaches team members to develop process improvement skillsLeads incident investigations and root cause analysisProvides countermeasure solutions.Asset Protection Training Delivery Possesses knowledge of:
Training methodologies; training content development processes; organizational training lifecyclesTo be able to carry out the following
Responsibilities:
Participates in delivering training content from existing training plansInterprets basic do's and don'ts for different training delivery mediumsCreates learning objectives while managing participant questions and concernsAddresses unique techniques for preparing course material and delivering instructionsAssists in the delivery and evaluation of training program componentsEducates contractors on relevant laws/company policies involving the negotiation and signing of contracts.Risk Management Possesses Knowledge of:
Risk management processes; risk assessment reports, risk management toolsTo be able to carry out the following
Responsibilities:
Produces and interprets common risk assessment and management reportsIdentifies common technology, security, or financial risks relevant to assigned function or unitEvaluates risk assessment models and techniques relevant to assigned areaDocuments the key steps of a unit-specific risk management process and associated proceduresImplements or manages risk management for assigned areaEvaluate employee risk awareness and trains employees as neededConducts risk assessmentsCollects and analyzes documentation, statistics, reports, and recommendations for continuous improvement.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.Customer/Member Centered:
Focus on the Customer/Member :
Reviews customer/member-focused data and adjusts performance to address findingsPromotes and supports associate efforts to exceed customer/member expectationsInforms associates on how to identify and locate resources to meet the diverse needs of customers/members.Judgment:
Use Appropriate Judgment :
Identifies, reviews, and applies policies and procedures to make informed judgmentsIdentifies and uses facts, information, and expertise to set priorities and make informed decisionsUses data and evidence to determine the causes of problems and develop solutions to address them.Execution and Results:
Manage Execution and Results :
Holds associates accountable for completing work within expectations and time requirementsPlans and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate mannerIdentifies and obtains the resources needed to complete projectsEncourages associates to strive for excellence, efficiency, and quality in work practices.Planning and Improvement:
Plan and Pursue Team-Based Improvement :
Coordinates and aligns planning with organizational initiatives and directionLooks at work plans and makes changes, as needed, to achieve team or work group objectivesSets realistic timelines for goal accomplishmentImproves work processes and practices to increase performance and results.Influence and Communicate:
Increase Commitment :
Promotes ideas and links them to business needs and benefitsBuilds trusting, cooperative relationships and alliances with others, inside and outside of the organizationEffectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives)Shares experience and ideas with associates across the organization.Ethics and Compliance:
Manage Ethics and Compliance :
Instructs associates on how to act in accordance with policies and procedures, and supports their efforts in doing soEnsures associates demonstrate the highest standards of integrity and ethics in work situationsCorrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.Adaptability:
Quickly Adapt :
Demonstrates creativity and strength in the face of change, obstacles, and adversityAdapts to competing demands and shifting prioritiesUpdates knowledge and skills to handle new complexities, challenges, and responsibilitiesSeeks exposure to new ideas and perspectivesHelps associates adjust to and develop the capabilities needed to implement organizational change initiatives.Talent:
Supervise Associates :
Provides specific, honest, accurate, and timely feedback on associate performanceAssigns tasks to associates that fit their skill levels and maximize team performanceUses people processes (for example, selection, development, performance evaluation) to ensure effective associate performanceRecruits and hires the associates needed to meet business requirementsTeaches, guides, and assists in the development of associatesMinimum Qualifications.Outlined below are the required minimum qualifications for this positionIf none are listed, there are no minimum qualifications.2 years' experience in Retail, Supply Chain, or Manufacturing environment.Option 1:
Bachelor's Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years' experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.Option 2:
3 years' experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related fieldPreferred Qualifications.Outlined below are the optional preferred qualifications for this positionIf none are listed, there are no preferred qualifications.1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.), Microsoft Office Suite; SharePoint and OneDrive Primary Location.1005 SARA G LOTT BLVD, BRUNDIDGE, AL 36010-4653, United States of America Recommended Skills Access Controls Adaptability Artificial Intelligence Assessments Associate Safety Professional Auditing Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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